Why Preorder?
Anyone who pre-orders Sustainable Support (before the launch day of March 20th, 2025) is eligible for the following preorder bonuses:
- Chapter 1 (plus the intro) as a PDF to start reading today!
- Video Bonus: How to engage an underperforming team.
- Postmortem checklist: how to recover from failure like a high-performing team.
- CREW Printable reminder: give agents a visible reminder of what a great reply looks like.
- Scoring printable reminder: give supervisors a quick reference on how to correct the team in a way that doesn’t burn them out.
- Coupon for 75% off the audiobook (once recorded and released.)
How Do I Redeem My Preorder Bonuses?
- Go to amazon to preorder.
- Take a screenshot proving that you purchased.
- Send that screenshot to team (at) buildsustainablesupport (dot) com (or fill out the form below)
- You’ll get a special link to download the resources for free!
If you have any questions at all, reach out via email to team (at) buildsustainablesupport (dot) com and we’ll get back to you as soon as possible.
What About The Paperback Version?
Amazon doesn’t allow for preorders of paperbacks, so the bonuses window extends to March 27th for folks who order the paperback version. The goal here is to make a big first day splash (gotta show that algorithm some love), so if you’re able to purchase on day 1, we’re super-grateful.